Why do I get the following error message when the consent is still valid? error code 401 "CONSENT_INVALID","title":"The consent definition is not complete or invalid."

Please note the following:

• Only one Consent ID can be active/valid for a user at a time.

• If the you (or PSU) attempts to create a new consent, the existing consent will be automatically terminated.

Please check whether another (new) consent form already exists for this PSU.

• If so, please only use this new consent from now on.

• If not, please contact us - LINK